Available Integrations

CharityWeb can save you time by integrating your donor information and transaction data with Salesforce Success Pack for NonProfits. Salesforce offers 10 free licenses to registered nonprofit organizations. Learn more here: http://www.salesforce.org/nonprofit/nonprofit-success-pack/

Ready to simplify your gift processing? With no monthly fee and a flat rate for all cards, Stripe is a great option! Once you prove your nonprofit status by submitting your 501(c)3 information, your rate is just .30 + 2.2% for Mastercard/Visa/Discover. Amex is .30 + 3.5%.

Why duplicate efforts on data entry? CharityWeb can immediately post new donor information directly to your Constant Contact list.

CharityWeb can include Google Analytics code on your donation pages so you can track campaign effectiveness. It’s easy! Just ask our techsupport team for help.

Looking for affordable, elegant and easy to use accounting software? Xero is the answer. Modified for nonprofit organizations, you’ll have the tools you need to manage donor accounts, expenses, payroll, etc. Please let us know if you’re interested - we are exploring integration!

FAQ

If you don't see the answers below, contact us or visit our documentation site

Do I Need Technical Knowledge to Use CharityWeb?

Absolutely not - that's our job! Our engineers match the look and feel of your existing site - copying the wrapper and navigation for our Donate and Register modules. Donors will feel like they never left your site. The page is hosted on our secure server and you simply link to it from the Donate button on your homepage. We take care of providing the online receipt and sending the email thank you with your organization's email address. For our Event-A-Thon and Peer Fundraising Pages, we have a mobile-ready template that you can quickly customize for your needs.

Can I Use My Existing Merchant Account?

No, you can use a better one that can save you money and provides excellent service, flexibility, and advanced features such as Apple Pay and Google Pay. And, the money will still be directed into your current bank account. It is easy to apply -- you do while signing up -- and your account is typically approved within an hour.

Can You Process Monthly Gifts?

Yes. Signing up for a monthly gift is a feature of every donation page. You can set separate giving levels for one-time and for recurring gifts. Donors can log in and maintain their own recurring gifts via a donor dashboard. We send an email thank you after each successful charge and notify donors if their card has failed.

How Do I Access Transaction Data?

We store your data in a password protected control panel. You can view and download into an Excel or CSV file format 24/7. We do not charge for multiple users.

Are you PCI compliant?

Yes. We use Stripe's Level 1 PCI technology making PCI compliance easy for us and for you.

How Do You Prevent Fraud?

We have a lot of experience dealing with fraudsters and have several safe guards in place that virtually eliminate fraud.

Does Customer Support Cost Extra?

No. We're available through techsupport@charityweb.net or by phone 866.4.eTools ext 104. One of our experienced engineers will be happy to assist you.

What Makes CharityWeb Special?

We have over 20 years of experience with online fundraising and are happy to share our knowledge with you. We've worked with some of the largest charities in America. Plus, there is our personal touch. You will communicate with the same knowledgeable staff so we understand your unique needs.